We took both of our dogs here and the care and service was outstanding and a very friendly place. We will be coming back!
Sandra is amazing! She talked to me on the phone to reassure me that she could handle her and would work to make her trust her and enjoy her baths. She spent even more time with Morgan to get her groomed like I wanted and make her trust her. She gave her breaks so that she could feel comfortable! Customers for life!!
Sandra is wonderful. Our standard poodle is an older special needs dog. She was welcomed, accomodated and expertly groomed. The Urban Dog is the cleanest and equipped groomer we have been to. Sandra is our new and now only groomer.
Every 3 weeks for the last year! My long-haired girl had mats that I was unable to get out - Sandra did her magic, and we have come back every 3 weeks since. She does fantastic work and is the nicest person you will ever meet - my dog and I both adore her. I would not take my beautiful girl to anyone other than Sandra. You will be happy with your choice.
My vet's office unexpectedly dropped their grooming services leaving me with needing to find a new groomer for two 15 1/2 year old, problematic cocker spaniels. Sandra was recommended to me by a couple of members of my neighborhood Facebook group, so I called her and am so glad I did!
She spent a good half an hour on the phone with me just going over the various issues my dogs have and then agreed to take them on. When I arrived for their appointment, she first took the time to go over my concerns again.
One of my dogs has become very skittish and Sandra was very patient and loving with him. She did the absolute best she could with a dog that insisted on being anything but accommodating, never giving up on him but also giving him breaks as he needed them. My other dog did much better and looks great! Sandra spoke lovingly to him the entire time, and I was happy to see my shy little guy trying to give her kisses as one point.
I was NOT happy that I had to find a new groomer this late in the game for them, especially with it now being a much more difficult experience for one of them. Now, I only wish I had discovered Sandra sooner!